Terms of Service

Last updated: June 26, 2026

These Terms of Service ("Terms") govern your use of the prepros production management platform (the "Service") operated by Prepros AB ("prepros", "we", "us", or "our"). By creating an account or using the Service, you agree to be bound by these Terms.

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

1. The Service

prepros is a cloud-based production management platform for creative teams. It provides tools for planning and managing photo and video productions, including moodboards, shotlists, storyboards, crew management, location scouting, budgeting, scheduling, call sheets, task management, and presentations.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice for material changes that affect your use of the Service.

2. Accounts

To use the Service, you must create an account with a valid email address and a secure password. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account, including activity by anyone you allow to access your account.

You must notify us promptly at hello@prepros.co if you suspect unauthorized access to your account. We are not liable for any loss resulting from unauthorized use of your account that occurs before you notify us.

The Service is intended for professional and business use. You must be at least 16 years old to create an account and use the Service, regardless of whether your local jurisdiction sets a lower digital-consent threshold. We do not knowingly provide the Service to anyone under 16. If we discover that an account has been created by someone under 16, we will close the account and delete the associated data.

3. Acceptable Use

You agree not to use the Service to:

  • violate any applicable law or regulation;
  • upload, share, or store content that is illegal, harmful, threatening, defamatory, or infringes on the intellectual property rights of others;
  • attempt to gain unauthorized access to other accounts, systems, or networks connected to the Service;
  • interfere with or disrupt the Service or the servers and networks that host it;
  • use automated means (bots, scrapers, crawlers) to access the Service without our prior written consent;
  • reverse-engineer, decompile, or disassemble any part of the Service;
  • resell, sublicense, or redistribute the Service or any part of it without our prior written consent.

We reserve the right to suspend or terminate accounts that violate these terms.

4. Your Content

You retain full ownership of all content you upload, create, or share through the Service ("Your Content"), including but not limited to images, documents, moodboards, shotlists, storyboards, budgets, and any other production materials.

By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free, sublicensable license to host, store, process, transmit, display, and create necessary technical copies of Your Content for the purposes of operating, maintaining, securing, backing up, and improving the Service. The right to sublicense is limited to our service providers and sub-processors acting on our behalf, as described in our Privacy Policy. This license ends when you delete Your Content or your account, except for backup copies retained for the limited period described in our Privacy Policy and for any aggregated or de-identified data that no longer identifies you.

You represent and warrant that you have all rights, licenses, consents, and permissions necessary to upload Your Content to the Service and to grant the license above, and that Your Content does not infringe the rights of any third party. You are responsible for Your Content and for any consequences of sharing it.

You must not upload sensitive personal information (such as health information, government-issued identifiers, financial account details, or information about racial or ethnic origin, religious beliefs, or political opinions) unless strictly necessary for your production workflow and you have a lawful basis and appropriate safeguards in place.

5. Teams and Collaboration

The Service allows you to create teams and invite members to collaborate on productions. As a team owner, you are responsible for managing team membership, roles, and permissions. When you share content with team members or via share links, that content becomes accessible to the people you share it with.

When you invite a member or collaborator, you confirm that you have the right to share their email address and any other information you provide about them with us for the purpose of sending the invitation and provisioning access.

Team owners are responsible for ensuring that their team members comply with these Terms.

6. Subscriptions and Payment

6.1 Plans and Billing

The Service is offered under subscription plans with different feature levels and usage limits. Pricing and plan details are available on our pricing page. All prices are in the currency shown at time of purchase.

Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on the plan you choose). Payment is processed securely through Stripe. We do not store your full card number or card security code. See our Privacy Policy for the limited card information we retain to display your payment method and send renewal reminders.

6.2 Free Trials

We may offer free trial periods. At the end of a trial, your subscription will automatically convert to a paid plan unless you cancel before the trial ends. We will notify you before the trial expires.

6.3 Cancellation

You may cancel your subscription at any time through the Service settings or Stripe customer portal. Upon cancellation, you will retain access to paid features until the end of your current billing period. After that, your account will revert to the free tier (if available) or become read-only.

6.4 Refunds

Except where required by law, all subscription payments are non-refundable. If you believe you are entitled to a refund due to a billing error or Service issue, please contact us at hello@prepros.co.

6.5 Price Changes

We may change subscription prices with at least 30 days' notice. Price changes will take effect at the start of your next billing cycle following the notice period.

7. Data and Privacy

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge that you have read and understood the Privacy Policy.

If you use the Service to process personal data about other people (such as crew members, vendors, or invited collaborators), our Data Processing Addendum applies to that processing and is incorporated into these Terms by reference. The Data Processing Addendum reflects the parties' agreement under Article 28 of the GDPR and equivalent laws.

8. Intellectual Property

The Service, including its design, code, features, documentation, and branding, is owned by Prepros AB and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right to use our trademarks, logos, or branding.

We welcome feedback and suggestions about the Service. By submitting feedback, you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, and incorporate that feedback into the Service or other products without compensation or attribution.

9. Copyright and Takedown Procedure

We respect intellectual property rights and respond to notices of alleged copyright infringement consistent with the U.S. Digital Millennium Copyright Act (DMCA) and applicable EU law.

If you believe content available through the Service infringes your copyright, please send a notice to hello@prepros.co with the following information:

  • an electronic or physical signature of the person authorized to act on behalf of the copyright owner;
  • a description of the copyrighted work you claim has been infringed;
  • a description of the allegedly infringing material and information sufficient for us to locate it;
  • your name, address, telephone number, and email address;
  • a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

If we receive a valid notice, we may remove or disable access to the allegedly infringing material and notify the user who provided it. That user may submit a counter-notice if they believe the material was removed in error.

We may terminate the accounts of users who are determined to be repeat infringers. We may share the contents of takedown notices and counter-notices with the parties involved.

10. Service Availability

We strive to keep the Service available at all times but do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance, and the Service depends on third-party infrastructure that is outside our control.

Neither party will be liable for any failure or delay in performance (other than payment obligations) caused by events outside its reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, government action, internet or telecommunications failures, third-party service outages, and pandemics.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Prepros AB shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunity, or goodwill, arising from your use of or inability to use the Service.

Our total aggregate liability for any claims arising from these Terms or your use of the Service shall not exceed the greater of (a) the amount you paid us in the twelve (12) months preceding the claim, or (b) one hundred euros (€100).

Nothing in these Terms excludes or limits our liability for fraud, gross negligence, willful misconduct, death or personal injury caused by our negligence, or any other liability that cannot be excluded under applicable law.

12. Indemnification

You agree to indemnify and hold harmless Prepros AB from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, Your Content, or your infringement of any third-party rights.

13. Third-Party Services

The Service integrates with or relies on third-party services, including Stripe (payments), Vercel (hosting), Resend (email), and others described in our Privacy Policy. Your use of those services may be subject to their own terms and privacy policies, and we are not responsible for their performance, availability, or actions.

If you choose to connect third-party integrations to your account, you authorize us to share the data necessary to operate the integration with the relevant provider.

14. Termination

You may terminate your account at any time through Settings → Account → Delete Account. Upon deletion, your account enters a 30-day grace period during which you can sign back in to restore the account or to export Your Content through Settings → Account → Export Data. Sharing, collaboration, and notification features for your account are disabled during the grace period.

After the grace period expires, your account record is anonymized: identifying information such as your name and email address is removed, and the underlying record is retained only to preserve audit-trail integrity for actions previously taken (for example, comments you made on a colleague's production, or audit-log entries showing administrative actions). Backup copies of your data may persist for the limited periods described in our Privacy Policy before being overwritten by our database provider's retention schedule.

We may suspend or terminate your account if you violate these Terms, if required by law, in response to a credible legal demand, or if your account has been inactive for an extended period in accordance with our standard practices. Where we suspend or terminate your account for cause, we will notify you with the reason where practicable; in cases of serious or ongoing abuse, we may suspend access immediately and notify you afterwards.

Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination — including ownership rights, license grants made by you, indemnification obligations, limitations of liability, dispute resolution, and any payment obligations accrued before termination — survive termination of these Terms.

15. Governing Law and Disputes

These Terms are governed by the laws of Sweden, without regard to its conflict-of-laws rules. Any disputes arising from these Terms or the Service shall be resolved by the courts of Sweden, except that:

  • if you are a consumer in the European Union, mandatory consumer protection laws of your country of residence will apply where they grant you broader protections;
  • if you are a consumer in the United States or Canada, the mandatory consumer protection laws of your state, province, or country of residence will apply where they grant you broader protections, and you may bring claims that cannot be waived in your local courts.

If you are a consumer in the European Union, you may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/odr.

16. Export Controls and Sanctions

You must comply with all applicable export control and sanctions laws, including those of the European Union, Sweden, the United States, and Canada. You represent that you are not located in, ordinarily resident in, or a national of any country or region subject to comprehensive sanctions, and that you are not on any list of restricted or denied parties maintained by these jurisdictions. You may not use the Service in violation of any such laws.

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting an announcement in the Service or sending an email to the address associated with your account at least 30 days before the changes take effect. We may make non-material changes (such as clarifications, reorganization, or contact updates) without advance notice; we will update the "Last updated" date in either case.

We may also make changes that take effect immediately if required to comply with law, address security vulnerabilities, or prevent fraud or abuse. We will notify you of such changes as soon as reasonably practicable.

Your continued use of the Service after the effective date of any change constitutes acceptance of the updated Terms. If you do not agree to an updated version, you must stop using the Service.

18. Beta Features

From time to time, we may make experimental, preview, or beta features available within the Service. These features are clearly identified and provided "as is" for evaluation purposes only. They may be incomplete, contain errors, or be modified or discontinued at any time. You should not rely on these features for mission-critical workflows. Your feedback on beta features is governed by Section 8.

19. Electronic Communications

By using the Service, you consent to receive communications from us electronically, including notices, agreements, and disclosures, via email or through the Service. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

20. Assignment

You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, restructuring, or sale of assets.

21. General Provisions

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force. Our failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and Prepros AB regarding your use of the Service and supersede any prior agreements. Nothing in these Terms creates a partnership, joint venture, or agency relationship between you and us.

22. Contact

If you have questions about these Terms, please contact:

Prepros AB
Email: hello@prepros.co

Terms of Service — prepros | prepros